Friday, July 8, 2011
Here's one for the books.............
This morning I received a call from BOA Home loans office of the CEO and president by an unnamed caller because he declined to ID himself. and after he so nicely asked to speak to Jeffrey (My husband) I informed him that he was not available to speak right now as he is at work. So then he states that he will call back at a later time. I inform this unknown caller that I am able to speak on behalf of the loan and he states that the authorization that he has in front of him is for Countrywide. Good lord I have spoken with that office before and now he has me blacklisted from the office of the ceo and president as not able to be given anything but basic info no details of what is going on. I have never been so furious in my life. So I went totally unorthodox today and went on Facebook and Messaged both Amy and Ms. Amadasu to find out what in the world is going on with the loan mod as theres apparently something up but no one wants to tell me what is going on with my home. How stupid is this mess! One department sees that I am able to speak on behalf of the loan but the other screams sorry it was only for countrywide..............BOA bought ALL countrywide loans its the same loan number for gods sake AND i gave him any and all info that he wanted on the account and told him things that he didnt know. but to no avail I got nothing..............BUT Today is the last day BOA had to respond to the Office of the Commissioner of Banks for NC so lets see how that turned out!
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