Whats new in the world of BOA and their scam artist ways.........they now tell me that it has been reassigned to amy AGAIN and so i email her after being told by the home retention iddiots that i am to call back in a month....boy do they NOT know me! I will call repeatedly till i get answers! I cannot get ahold of her as she now has a new phone number and extention and guess what to my surprise it doesnt work....guess now i will be contacting Senator Burr and get this fixed what a mess this has become. Lisa at Home retention was a total Bitty for lack of better words in a PC world. she states what do you want me to do about this you know you need to pay your bills yadda yadda yadda GRRRR........
On to the next one.
Tuesday, June 28, 2011
Saturday, June 25, 2011
Got a letter
From the US Senate Mr Richard Burr.......he stated that he has contacted the appropriate peoples and if I should need his help to let him know and if I hear anything from BOA to let him know. Im going to tell you what I am going to make as big of a stink as I can about this. It is ridiculous that it has gotten this far and if anyone who has an attorney that wants to get a hold of BOA please let me know this is just a night mare that I want out of!
Thursday, June 23, 2011
Holy shit what a mess!!!!!!!!!
Ok so I call in after not being able to get my negotiator on the phone all to be told that..........you have been reassigned to Mr. Charles Moss 888-875-1609 ext 5580. When I called in the first time to the regular line it took me to Home Retention where I spoke with Kimberly who informed me it was assigned on the 13th to him, I called in on the 17th and was never given this information! Go figure......THEN i was told it was reactivated whatever that meant. Then was sent over to Eukeria in the status department at 888-325-5399 who told me there was no information for Mr.Moss that they could give out. That they could only contact him for me Via E-mail. (let me call the BS card right now because as per Barbara J. Desoers press conference they are to give a single point of contact and that wasn't for the status department LOL). I then look up the office of the CEO number and guess what its a local number I call it and speak with Holly who then gives me Mr.Moss's info to call and find out what is going on and why we were not contacted in the week that hes had the account letting us know it has been reassigned! I am now faxing over the Privacy Act release form to Senator Burrs office as we speak so that I can get some sort of resolution to this it is a nightmare! I am also giving them a link to this blog so that they can read everything that has gone on. Lets hope and pray for the best because I am about to go BATTY!
Monday, June 20, 2011
Well well surprise surprise surprise!!!!
Yeah right no surprise there! I cannot get a hold of ANYONE on my Negotiators team they all have decided it was super awesome to go on vacation at the same damn time! Sure that's great and all BUT when you have peoples lives hanging in the rafters its better to have a life vest than to let them all drowned. Not one single life vest till the 28th! that is just super sweet of them. Email negotiator get a vacation reply, message her manager get a vacation reply, message his manager get a vacation reply What the hell is going on here? Conspiracy?? Maybe!
Friday, June 17, 2011
Ok well now I have yet MORE news!
I called BOA today as I have not gotten a response from the negotiator as of yet as to what is going on with this whole process. And low and behold how about this wonderful woman has sent our stuff off to the negotiator not when she said she did but on the 7th of june! OMG really???? SO then in the mail today I get a letter from the Gov. of NC telling me that she does expect a response back asap from BOA and the OCC and the Commissioner of Banks.....Lets see if this lights a fire under their rear end!!
Monday, June 13, 2011
WOW that was fast.............
I Emailed her just a few minutes ago and here it is!::
show details 7:24 AM (8 minutes ago) |
Hello!
I have not heard back from FNMA at this time. I am going to send an e-mail to see what is taking so long. I have heard that they like to take their time, but it should not be this long. Hopefully I hear something back from my FNMA contact this afternoon.
My weekend was well thank you for asking. I hope that your weekend was good too!
Amy NeMoyer
Mortgage Servicing Specialist III
Escalated Response Home Loans Servicing
Escalated Response Home Loans Servicing
Office Address: 475 Crosspoint Parkway
Getzville, NY 14068
Office: 877.345.6431 Extension 25635
Fax: 866-603-4755
Providing customized customer service to meet your needs is my highest priority. Please feel free to share any feedback about your experience working with me by contacting my manager, David Bartkowiak, at 716-568-5520 and david.bartkowiak@
Grrrrrrrr.................there is no way that Fannie Mae is taking this long this is CRAP-OLA.
My birthday is tomorrow my wedding anniversary is Sunday I would love to be able to give this to my
husband BUT I don't see that happening any time soon :(
Can I get a break please! Anyone who follows my blog please help! If you know of anything that I can do
I would LOVE to know. Calling fannie mae is no good they dont return calls and Ive called them three times!
Well lets see if today brings anything interesting
I Emailed the negotiator 5 days ago! And here is what was said:
 Little Bit | Jun 8 (5 days ago) |
show details Jun 8 (5 days ago) |
Hello Christina,
I have not heard back from Fannie Mae yet. I am hearing from other team mates that Fannie likes to take their time. I am hoping that that is not the case.
As soon as I have an answer back I will let you know.
Amy NeMoyer
Mortgage Servicing Specialist III
Escalated Response Home Loans Servicing
Escalated Response Home Loans Servicing
Office Address: 475 Crosspoint Parkway
Getzville, NY 14068
Office: 877.345.6431 Extension 25635
Fax: 866-603-4755
Providing customized customer service to meet your needs is my highest priority. Please feel free to share any feedback about your experience working with me by contacting my manager, David Bartkowiak, at 716-568-5520 and david.bartkowiak@
From: ptcruzinmama@gmail.com [mailto:ptcruzinmama@gmail.com
Sent: Wednesday, June 08, 2011 11:24 AM
To: Nemoyer, Amy
Subject: Hello!
Sent: Wednesday, June 08, 2011 11:24 AM
To: Nemoyer, Amy
Subject: Hello!
Hey Amy,
Just checking in to see if you heard anything from Fannie Mae!
Christina
With that being said.............this was supposed to be OVER on Wednesday of LAST WEEK! This is crap!
She knew that Fannie Mae was going to take their time BUT from what I was told by an agent about a month
ago now is that Fannie Mae meets once a week about all these mods to see if they are approving them or denying
them if that is the case she knows if it is approved or not because this is week two!
I can't wait to either have an attorney on this or get this approved it should not have ever taken us 2 years to get
this finished.
I call BOA and they are amazed at how many times I have called in an notated in my own notes what is going on.
It is a little disturbing though that one week we are told there is nothing for us and then the next "Oh we are sending
the documents to the Investor for them to approve them.
Anyone else confused?
Monday, June 6, 2011
Today was a particularly busy day in the day of BOA Haters LOL
I got a letter for the NC Department of Justice Consumer Protection! FINALLY someone higher up listed to me! They notified BOA that there is an issue with the way they are doing business and they have 15 days to respond to the notice! Woo Hoo! First BOA gets foreclosed upon THEN I get a letter from NC DOJ thats just super sweet! I love when I have my little fax fest and get response out of it! It makes me do a happy dance (Be VERY glad no one on here can see me do that LOL).
Ok So I did a lot of scanning today ...........
Here are the lovely Docs that I have received from BOA now this is NOT the new ones that are supposedly coming to us:
This is the DOC they sent to us to solicit a HAMP mod from us.........Ok well we sent that back the SAME DAY! This doc we were supposed to hear back from BOA in 30 days as per the conversation that We had on the phone with them!
This is the doc they sent us telling us that we were not qualified for the FANNIE MAE Mod NOT MHA as per the conversation that I had with three different reps.
This is the paper that was sent by our negotaitor AFTER contacting her Manager and Emailing the OPP for help and asking to be reassigned yet again it was to HER!
these are the docs that were sent to us in Sept. of 2010 that our negotiator told us NOT to sign and send back to BOA and that she had NO clue where they came from!
These are the docs that BOA said they could not see the seal. If you look hard you can see where there is some distortion on the docs where the seal is.
WOW 30 days after and i have gotten it only in 2011 , 9 months later!
Lets see what comes in the coming weeks! :-)
Had to post this......
http://www.theatlantic.com/business/archive/2011/06/bank-of-america-gets-foreclosed-on/239951/
Ok for everyone who wants vindication on Bank Of America this family really got it! I only wish I could have been there to see it!
A couple who paid cash for their house somehow got foreclosed upon by Bank of America. A court battle ensued, which Bank of America lost. The judge ordered them to pay attorney and court fees to the couple who were victims of their error.
Ok for everyone who wants vindication on Bank Of America this family really got it! I only wish I could have been there to see it!
A couple who paid cash for their house somehow got foreclosed upon by Bank of America. A court battle ensued, which Bank of America lost. The judge ordered them to pay attorney and court fees to the couple who were victims of their error.
Five months later, the bank still hadn't paid. So the couple did the natural thing--they foreclosed upon the bank. After an hour of being locked out by bailiffs while their furniture, computers, and any cash in the till was seized, the bank branch manager somehow managed to get them a check.
One hopes that the check included interest, outrageous penalty fees, and of course, the cost of the moving van they used for the "foreclosure". A bank that erroneously forecloses on someone who has never even been a customer should be falling all over themselves to make it right, not dragging their feet on paying the bills they forced homeowners to incur. That they felt free to drag it out shows that they fear neither courts nor bad publicity. Hopefully, this incident will inspire more homeowners--and a little more dedication to compliance on the part of the big banks.
Wednesday, June 1, 2011
Grrrr.....
Short but sweet update about everything.........May 26th I Email the Negotiator:
"Just wondering if you had heard anything!
"Just wondering if you had heard anything!
Christina"
I get back from her almost immediately :
show details May 26 (6 days ago) |
YEP!
I wanted to e-mail you first thing this morning. But I got a little bogged down this morning.
Management approved the terms that I came up with for you, I have to change some dates so that we stay with compliance and to allow for closing AND I am submitting to the investor today.
Hope that that makes you smile!
Amy NeMoyer
Mortgage Servicing Specialist III
Escalated Response Home Loans Servicing
Escalated Response Home Loans Servicing
Office Address: 475 Crosspoint Parkway
Getzville, NY 14068
Office: 877.345.6431 Extension 25635
Fax: 866-603-4755
Providing customized customer service to meet your needs is my highest priority. Please feel free to share any feedback about your experience working with me by contacting my manager, David Bartkowiak, at 716-568-5520 anddavid.bartkowiak@
Now mind you in that Email from her she states that "I am submitting to the investor today"
WHAT A JOKE! BECAUSE...........AS OF 6/1/2011 I EMAIL AND ASK HER
"
show details 1:04 PM (18 minutes ago) |
Just checking in to see how things are rolling! "
TO WHICH SHE REPLIES:
"
show details 1:14 PM (8 minutes ago) |
Rolling good over here.
I submitted to the investor this morning, needed to get my access to their systems back, and am hoping to have word back by at least next Wednesday.
Amy NeMoyer
Mortgage Servicing Specialist III
Escalated Response Home Loans Servicing
Escalated Response Home Loans Servicing
Office Address: 475 Crosspoint Parkway
Getzville, NY 14068
Office: 877.345.6431 Extension 25635
Fax: 866-603-4755
Providing customized customer service to meet your needs is my highest priority. Please feel free to share any feedback about your experience working with me by contacting my manager, David Bartkowiak, at 716-568-5520 anddavid.bartkowiak@
UMMM.........THIS WAS SUPPOSED TO HAVE BEEN SUBMITTED ON THE 26TH! THIS REALLY RUBS ME RAW!
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