Wednesday, June 1, 2011

Grrrr.....

Short but sweet update about everything.........May 26th I Email the Negotiator:
"Just wondering if you had heard anything!
Christina"

I get back from her almost immediately :
Nemoyer, Amy to me
show details May 26 (6 days ago)
YEP!
I wanted to e-mail you first thing this morning. But I got a little bogged down this morning.
Management approved the terms that I came up with for you, I have to change some dates so that we stay with compliance and to allow for closing AND I am submitting to the investor today.
Hope that that makes you smile!

Amy NeMoyer

Mortgage Servicing Specialist III
Escalated Response Home Loans Servicing
Office Address: 475 Crosspoint Parkway
                          Getzville, NY 14068
         866-619-4249

Providing customized customer service to meet your needs is my highest priority. Please feel free to share any feedback about your experience working with me by contacting my manager, David Bartkowiak, at 716-568-5520 anddavid.bartkowiak@bankofamerica.com.



Now mind you in that Email from her she states that "I am submitting to the investor today"

WHAT A JOKE! BECAUSE...........AS OF 6/1/2011 I EMAIL AND ASK HER 
"
Christina Sawyer to amy.nemoyer
show details 1:04 PM (18 minutes ago)
Just checking in to see how things are rolling! "

TO WHICH SHE REPLIES:
"
Nemoyer, Amy to me
show details 1:14 PM (8 minutes ago)
Rolling good over here.
I submitted to the investor this morning, needed to get my access to their systems back, and am hoping to have word back by at least next Wednesday.

Amy NeMoyer

Mortgage Servicing Specialist III
Escalated Response Home Loans Servicing
Office Address: 475 Crosspoint Parkway
                          Getzville, NY 14068
         866-619-4249

Providing customized customer service to meet your needs is my highest priority. Please feel free to share any feedback about your experience working with me by contacting my manager, David Bartkowiak, at 716-568-5520 anddavid.bartkowiak@bankofamerica.com."

UMMM.........THIS WAS SUPPOSED TO HAVE BEEN SUBMITTED ON THE 26TH! THIS REALLY RUBS ME RAW!

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